Job Description

Job Description

Job Description

Join Community Living Case Management as a Full-Time Protective Services Investigator and immerse yourself in a role that is both impactful and fulfilling. This onsite position in Roseburg offers you the unique opportunity to contribute positively to the lives of vulnerable individuals and families, making a tangible difference in your community. Work collaboratively with a team that values problem-solving and empathy, allowing you to harness your skills while growing professionally in a forward-thinking environment.

You'll engage with passionate colleagues who share your commitment to excellence and integrity, creating a relaxed and fun atmosphere that fosters creativity and innovation. If you're ready to be part of an organization that prioritizes customer focus and social advocacy, this is the position for you. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Apply today and take the first step toward a rewarding career dedicated to making a meaningful impact.

We support children, adults, and their families to access both in-home and community services. Once determined eligible, we utilize a Person-Centered approach addressing the health and safety needs for the individuals and families being served. We assist individuals and families to identify natural and community supports, potential supports in their own homes, and potential Medicaid-funded supports in the community. We encourage self-determination and offer a supported decision-making process for adults seeking services. Families with children seeking services will receive information on supports available within their communities.

As a Protective Services Investigator, your daily responsibilities will encompass conducting thorough investigations into reported incidents, gathering evidence, and interviewing individuals involved to ensure the safety and well-being of clients. You will work closely with community partners and service providers to assess situations and develop appropriate intervention strategies. Documentation will play a key role; you will maintain accurate and detailed records of findings, case notes, and actions taken. Additionally, you will provide ongoing support and follow-up services to clients, ensuring they receive the resources they need.

You will also participate in team meetings to discuss cases, share insights, and collaborate on solutions, enhancing your problem-solving skills. Strong communication and empathy will be essential as you navigate sensitive situations and advocate for those in need. Each day will present new challenges, allowing you to develop professionally while making a meaningful impact.

To be successful as a Protective Services Investigator, a diverse skill set is essential. Strong interpersonal skills are crucial, allowing you to effectively communicate and build rapport with clients, colleagues, and community partners. Your ability to empathize with individuals in challenging situations will enhance your effectiveness in conducting interviews and gathering sensitive information. Critical thinking and problem-solving skills will be vital in assessing complex cases and developing appropriate intervention strategies. A keen attention to detail is necessary for accurate documentation and analysis, while strong organizational skills will help you manage multiple cases efficiently.

Flexibility and adaptability are also important, as each day will present unique challenges and circumstances requiring you to think on your feet. Finally, a commitment to integrity and ethical standards is essential in maintaining trust and ensuring the welfare of those you serve.

So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!

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